Pósturinn provides domestic and international letter and parcel delivery, operating post offices, postboxes, and self-service parcel lockers. It also offers Western Union money transfers and sells packaging and stamps, available at post offices and select retailers like service stations and bookstores. Since 2020, Pósturinn has reduced post offices and postboxes due to financial constraints, introducing parcel lockers and ceasing new stamp issuance. The Höfðabakki sorting centre, operational since 1998, supports automated sorting introduced in 2001.

Using Track365, you can track your Pósturinn packages, letters, express mails, etc, with real-time updates for domestic and international shipments. Integrated with over 2,400 carriers, including An Post, USPS, DHL, UPS, and many more.

How to Track Pósturinn Packages with Track365

To monitor Pósturinn shipments, follow these steps:

Enter Your Tracking Number: Input your Pósturinn tracking number (e.g., RE123456789IS or EE123456789IS) in the search field above.
Click "Track": Press the "Track Package" button to view real-time updates, including current status, location history, and estimated delivery date.
Access Detailed Tracking Information: Track365 provides details, such as package status, transit updates, and delivery confirmation.

Track Pósturinn via the Official Website

In addition to Track365, you can track Pósturinn packages through the official website:

Visit the Pósturinn Tracking Page.
Locate the "Track Your Shipment" section on the homepage or go to posturinn.is/en/individuals/receiving/track-shipment/
Enter your tracking number or shipment ID.
Click the Arrow Sign ">" to view detailed shipment information, including transit updates and delivery status.

Track via Customer Service

For assistance, contact Pósturinn:

Phone (Iceland): +354 825 1071, Monday–Friday, 9:00 AM–4:00 PM GMT.
Phone (Overseas): +354 825 1071.
Email: postur@postur.is
Online: Visit the Pósturinn Contact Page for inquiry forms.
In-Person: Höfðabakki 9D, 110 Reykjavík, Iceland.

Pósturinn Tracking Number Formats

Pósturinn tracking numbers typically consist of 13 characters, starting with a capital letter (R, E, C, L) and ending with "IS" (for Iceland), with 9 digits in between:

Domestic and International Parcels: e.g., RE123456789IS (Registered), EE123456789IS (Express), CP123456789IS (Standard).

Where to Find Your Tracking Number

For Senders:

On the receipt provided when posting at a Pósturinn outlet.
In the shipping confirmation email or SMS for online purchases.
On the barcode or label of prepaid satchels/boxes.

For Recipients:

In the order confirmation or invoice from the sender.
In email/SMS notifications from Pósturinn’s tracking service.
On the delivery notification card left after a missed delivery.

Pósturinn Tracking Statuses Explained

Understanding tracking statuses helps you follow your parcel’s journey. Common Pósturinn tracking statuses slightest variations include:

Pending: The sender has entered shipping information, but the parcel hasn’t been scanned.
Processing: Pósturinn has received and approved shipping details, awaiting scanning.
In Transit: The parcel is en route to its destination, domestically or internationally.
Out for Delivery: The parcel is loaded for delivery today or tomorrow.
Delivered: The parcel has been successfully delivered or picked up from a post office/parcel locker.
Awaiting Collection: The parcel is at a post office or parcel locker for pickup.
Delayed: Delivery is behind schedule due to transport disruptions, customs, or other issues.
Unable to Deliver: Delivery failed due to inaccessible property; a notification may be left.
Returned/Returning to Sender: The parcel couldn’t be delivered and is being sent back.
Unsuccessful Pickup: Pósturinn couldn’t collect the parcel from the sender.
Contact Sender: The parcel was returned due to delivery issues.

Pósturinn Delivery Services

Pósturinn offers a variety of domestic and international delivery options, each with specific tracking capabilities and delivery times:

Domestic Delivery Services

Standard Post: 1–2 business days across Iceland’s four postal zones, tracking available for registered items.
Express Post: Next-day delivery in select areas, fully trackable.
Heavy Parcels: For packages up to 300kg, delivery in 2–3 days, fully trackable.

International Delivery Services

International Economy: Non-urgent, non-trackable option for letters/parcels up to 2kg. Delivery takes 5–7 days (Europe), 7–15 days (North America/Asia), or up to 20 days (other regions). Prices start at approximately ISK 330 (€2.43).
International Standard: Trackable option for parcels up to 20kg. Delivery takes 5–7 days (Europe), 7–15 days (rest of world). Prices start at approximately ISK 937 (€6.89).
International Express: Trackable priority service for parcels up to 20kg or letters up to 2kg. Delivery takes 3–5 days (Europe), 7–10 days (other regions). Prices start at approximately ISK 2,000 (€14.71).

Note: International shipments require customs forms, available at post offices or online via Pósturinn’s website. Delivery times vary based on destination, customs clearance, and service disruptions.

Pósturinn Packaging Options

Pósturinn offers packaging solutions for secure shipping, available at post offices or select retailers:

Parcel Boxes: For multiple or oddly shaped items, priced from ISK 937 (€6.89) to ISK 3,267 (€24).
Padded Mailers: Water-resistant with bubble cushioning, ideal for fragile items, ISK 500–1,500 (€3.68–11.03).
Eco-Friendly Bags: Recyclable option for documents/photos, ISK 300–700 (€2.21–5.15).
Tough Bags: Economical for non-fragile items, ISK 200–500 (€1.47–3.68).
Tubes and Mailers: For plans/art (ISK 700/€5.15) or documents (ISK 300/€2.21).

Additional supplies like bubble wrap are available at post offices.

What to Do if Your Posturinn Package Is Lost or Delayed

If your parcel is delayed or missing:

Check Tracking Status: Use Track365 or the Pósturinn tracking tool to verify the latest status.
Verify Delivery Locations: Check mailboxes, parcel lockers, safe drop locations, or with building managers/household members.
Review Address Details: Confirm with the sender that the address and postcode are correct.
Check for Notifications: Look for delivery notification cards, emails, or SMS from Pósturinn.
Contact Pósturinn: Call +354 825 1071, email postur@postur.is, or submit an inquiry via the Contact Us page.
File a Claim: For trackable services, file a claim for lost or damaged parcels on the Pósturinn website.

Frequently Asked Questions about Pósturinn Tracking

What is a Pósturinn tracking number?

A tracking number is a 13-character alphanumeric code (e.g., RE123456789IS for Registered, EE123456789IS for Express) found on receipts, labels, or confirmation emails.

Can I track international Pósturinn packages?

Yes, Track365 supports tracking for International Standard and Express services. Non-trackable services like International Economy show no updates.

What if my tracking number is invalid?

Double-check the number for errors.
Wait 24 hours, as new shipments may take time to register.
Ensure the parcel is less than 2 months old, as older tracking data may expire.
Contact the sender for the correct number.

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