Understand what each package status means and what to expect next in your delivery journey.
Shipping label has been created but package hasn't been picked up yet.
The sender has created a shipping label and the package is ready for pickup.
Package has been collected and is moving through the carrier network.
Your package is actively moving through the shipping network.
Package is on the delivery vehicle and will be delivered today.
Your package is with the delivery driver and should arrive today.
Package has been successfully delivered to the recipient.
Your package has been delivered successfully.
Delivery was attempted but unsuccessful. Package may be held for pickup.
The carrier tried to deliver but couldn't complete the delivery.
There' an issue affecting delivery. May include weather, customs, or other delays.
Something is preventing normal delivery progress.
Package couldn't be delivered and is being returned to sender.
The package is being sent back to the original sender.
Shipping label printed, awaiting pickup
Package picked up and moving through network
Package on delivery vehicle, arriving today
Package successfully delivered to recipient
Note: Delivery times vary by service type, distance, and carrier. International shipments may take longer due to customs processing.
Package may be in transit between facilities or in customs.
Wait 24-48 hours for updates, then contact carrier if still no movement.
Package may have been delivered to wrong address or stolen.
Check with neighbors, look for safe places, contact carrier immediately.
International packages may be held for inspection or duties.
Contact customs office or carrier for clearance requirements.
Recipient wasn't available or address issues.
Arrange pickup at carrier facility or update delivery instructions.
Can't find the status information you're looking for? Our support team is here to help explain any package status.